Requirements

• Must be an Australian Citizen, Resident or have a valid Working VISA.

• Must be able to attend the Melbourne Office at least 3 days a week.

Responsibilities

• Engage proactively with subject matter experts to extract and understand technical information for documentation purposes.

• Increase your knowledge and subject matter awareness to effectively communicate complex ideas in a clear and concise manner.

• Produce high-quality documentation, including user manuals, guides, procedures, and technical specifications, tailored to the needs of the intended audience.

• Review, edit, and update existing documentation to ensure alignment with current policies, procedures, and industry standards.

• Maintain and organize the document management system (SharePoint), ensuring all content is up-to-date, accurate, and easily accessible.

• Write website copy, social media posts, and blog articles based on briefs provided by the marketing team to ensure consistent messaging and brand voice across all platforms.

• Work closely with various teams across the company, including developers, engineers, cybersecurity, sales, and marketing, to ensure all documentation aligns with internal standards and external requirements.